He was polite and friendly and did all the work in a very timely manner. He gave me an estimate and the actual charge was less than the original quote. I have had no problems with my car since he has started working on it. I needed to get a SMOG for the DMV and, though he did not do the SMOG check himself, he had a great referral for me to get it done. Honest and friendly...just want I want in my auto mechanic. He even worked on my car at my home!